Reviews
State Farm® Agent Steve Allen
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Suzie Pally
November 4, 2026
"Thank you so much Kathy! you are always very sweet and helpful"
We responded:
"Thank you so much for the 5 stars, Suzie! We truly appreciate your feedback and are always happy to help whenever you need us. "
Nay King
November 3, 2026
"I have Lily. She was amazing. Very nice. Very informative for all my policies and options. 10 out of 10. Recommend go with State Farm."
We responded:
"Nay, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Sandston insurance team! - Your State Farm Agent, Steve Allen "
Bah Koita
November 2, 2026
"I had very good experience with Tood. He was very knowledgeable and took his time to give a lot of ideas that best help me with my policy. Thank you so much"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Kaleb Prater
October 30, 2026
"Kathy, helped get the insurance that I needed, and was very helpful in explaining all the things that come with it."
We responded:
"Kaleb, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Sandston. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Steve Allen and Team "
Amanda Newton
October 30, 2026
"Lily was excellent! Shw was knowledgeable, professional, and extremely helpful. Took the time to explain our options, answer all our questions. Highly recommend!"
We responded:
"Amanda, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Steve Allen and Team "
Jamar Johnson
October 30, 2026
"Lily at Steve Allen State Farm provided excellent customer service\! She was extremely helpful, pleasant, and professional\. She made the experience easy and enjoyable, and I truly appreciate her assistance\. Thank you, Lily, for going above and beyond\!"
We responded:
"Thank you so much for the 5-star rating, Jamar! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Steve Allen "
Alan Kipps
October 28, 2026
"Always great service especially Cathy"
We responded:
"Alan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Gena Holland
October 23, 2026
"Have been with them for more than 30 yrs & they have always been on the job & worth every penny. Helpful, kind and considerate. Cool and calm in a crisis. Dependable and trustworthy ! Whether windshield or sunroof replacement or collision local or out of town, they answer the phone & are ready to help. Todd this time with a sunroof replacement, brilliant, professional & kind. Thank you!"
We responded:
"Gena, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Kathryn Brittle
October 21, 2026
"State Farm is a great insurance company. Steve and all of his staff are super friendly, reliable and so helpful. I highly recommend them for all your insurance needs. I have had their coverage for at least 30 years."
We responded:
"Thank you so much for the 5-star rating, Kathryn! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Steve Allen "
Barry Brown
October 20, 2026
"Kathy has always went above and beyond to make sure im taken care of"
We responded:
"Thanks so much for the amazing review, Barry! We really appreciate your support here in Sandston. Just reach out anytime if you need us - we’re here for you. "
Ron Saunders
October 14, 2026
"Dawn is so responsive and always is willing to get you the best coverage. She is delightful to talk to and very friendly."
We responded:
"Thank you so much for your wonderful feedback of us here at Steve Allen’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Steve Allen’s Insurance Team "
Tina Davis
October 9, 2026
"They are very friendly and very helpful with whatever you need."
We responded:
"Thanks so much for the amazing review, Tina! We really appreciate your support here in Sandston. Just reach out anytime if you need us - we’re here for you. "
Connie Mangum
October 8, 2026
"Todd K. Was very helpful with getting our cars and home insurance down some. We needed a break cause our old insurance had gone up $600 even though we haven't had any accidents for 11 years. Anyway he was attentive to what we wanted and needed. Very friendly and personable. Thanks again Todd."
We responded:
"Thank you so much for the 5 stars, Connie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Roxanne Finley
October 8, 2026
"I had a bad experience at another office and dawn at Steve's office renewed my faith in customer service. Dawns attention to detail and friendly manner made me feel valued and confident . Can't recommend enough."
We responded:
"Thank you for the 5-star review, Roxanne! We’re proud to serve the Sandston community and truly appreciate your support. "
REDCITY804
September 17, 2026
"Ms. Kathy with State Farm was so helpful and getting me the best quote I could get seem like everyone was just so high but she was very nice communicative if you are looking for best quote I recommend State Farm and I’m will adding my other car in a few days thanks Ms.Kathy and State Farm team sincerely Mr.McDaniel."
We responded:
"Thank you so much for your wonderful feedback of us here at Steve Allen’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Steve Allen’s Insurance Team "
Tre Strattman
September 14, 2026
"Excellent service and very quick."
We responded:
"Tre, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Steve Allen and Team "
Savannah Brotherton
September 11, 2026
"Quick, efficient service. Thank you Kathy!"
We responded:
"Savannah, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Steve Allen and Team "
mekala johnson
September 10, 2026
"I had an amazing experience working with Brandie at State Farm! She was professional, knowledgeable, patient, and genuinely helpful throughout the entire process. She took the time to answer all of my questions and made sure I understood everything about my policy. Brandie truly cares about her customers and goes above and beyond to provide excellent customer service. I highly recommend her to anyone looking for insurance and an agent who makes the process easy and stress-free. Thank you, Brandie Cummins, for all of your help!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Leandra Adkins
September 10, 2026
"Great experience! Kathy was very kind, responsive, and helped me add a vehicle to my policy in a timely manner."
We responded:
"Wow, thank you for the 5-star review, Leandra! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Kevin Braxton
September 10, 2026
"Excellent service and in a timely fashion with getting my insurance through during the Holiday"
We responded:
"Kevin, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Josh Ostrander
September 8, 2026
"I have been with Steve Allen for 19 years. Would never switch insurance due to how personable everyone in the office is and they always pick up the phone to help. Always a great experience."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Traci Grever
September 8, 2026
"Dawn took the time to provide competitive quotes and answer my questions. Better than trying to get through automated voice menus and AI generated responses.."
We responded:
"Traci, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Sandston. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Steve Allen and Team "
Ashley Renee
September 8, 2026
"Very fast, easy to communicate with love my experience was amazing"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Austin Hucks
September 3, 2026
"Todd Klevgard is the man when it comes to insurance needs and making sure you’re covered with what you need and finding savings along the way. I shopped my insurance with him and he was able to find me huge savings with home and auto. He was quick and I had active insurance with him the very next day. Can’t recommend Todd enough!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Jenn Q
August 28, 2026
"My experience today with Lily was awesome. I called this morning letting her know the problem I was having and she got it fixed right away and kept me updated every step of the process. I can not tell you how much I appreciate the entire staff at Steve Allen State Farm. Thank you again Liliy!!!"
We responded:
"Thank you for the 5-star review of Steve Allen’s team - we really appreciate your kind words! "