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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Bartell

October 23, 2025

5  out of  5
rating by Tom Bartell
"Quick response to getting a second vehicle added to our policy. Kathy was on top of everything and keep me informed. Even Steve Allen called me to give me updates."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jose Torres

October 23, 2025

5  out of  5
rating by Jose Torres
"I'm very glad I made the change my agent was very friendly and gave me all the information I needed"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jay the reviewer

October 21, 2025

5  out of  5
rating by Jay the reviewer
"Lilly was excellent!! very persistant and kind !!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Luck

October 17, 2025

5  out of  5
rating by John Luck
"Always a pleasure to work with Steve Allen and his team. They provide excellent customer service and are always attentive to our needs. For this reason, I have been using this team for all of my insurance needs for more than 25 years!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Colleen Meekins

October 16, 2025

5  out of  5
rating by Colleen Meekins
"Best Insurance agent in Virginia, Steve Allen and excellent insurance. Like a good neighbor, State Farm is for you. 😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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LaToya T

October 8, 2025

5  out of  5
rating by LaToya T
"One of the best financial decisions that I've made was choosing Steve Allen as my insurance agent. He and his staff go above and beyond to make sure that all of my insurance needs are met. While his entire staff is great, I have to say that Dawn is truly amazing. She is so knowledgeable about anything that I've had questions about, and she takes her time with me to make sure that I understand all aspects of my coverage. I can't say enough good things about this office. Thank you, Steve and staff, for all that you continue to do!"
We responded:
"Hi LaToya, Thank you for sharing your experience. We look forward to continuing to be of service to you. Regards, Steve and Team"
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Teena Rouse

October 8, 2025

5  out of  5
rating by Teena Rouse
"Todd was great and such a caring, when I told him I have cancer he gave me positive thoughts and lots of prayer over the phone. Thank you Todd for sharing your story"
We responded:
"Thank you Teena! Have a great week!"
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C “EXQUISITE C” Chambliss

October 6, 2025

5  out of  5
rating by C “EXQUISITE C” Chambliss
"Mr. Allen and his lovely wife were amazing. I have extreme anxiety and he was very polite and patient with us. I'm very grateful for his professionalism ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Coutorya Seaborn

October 3, 2025

5  out of  5
rating by Coutorya Seaborn
"I love this State Farm Location!! I have been with them for years now. Everyone is so nice and welcoming. It doesn't feel like you are dealing with a insurance company instead it feels like family. Todd was amazing and his personality was great. Lorraine that's my girl. Steve is awesome as well!! If you're looking for a insurance company that makes you feel like more than a customer please come over to Steve Allen location. Thank you all so much for being my insurance company but also apart of me and my family's life!!"
We responded:
"Thank you, Coutorya! "
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Robert Green

October 2, 2025

5  out of  5
rating by Robert Green
"I have been insured with Steve's office for the last 20 years! I have both my business and personal accounts with him. Steve and his wife have both been incredibly helpful with all my insurance needs. His staff is amazing with customer service! I highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Douglas Piparo

September 29, 2025

5  out of  5
rating by Douglas Piparo
"Was a quick and easy process. Shoutout to Lily Jacobson for making sure I was taken care of"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Mergler

September 29, 2025

5  out of  5
rating by Michael Mergler
"Great experience with this guy! Gave me a ton of options on how to save and was a very friendly guy to talk too! Thank you so much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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JESSICA ADDISON

September 24, 2025

5  out of  5
rating by JESSICA ADDISON
"Thank you, Kathy for all your help! The entire process was simple and stress-free. I highly recommend Steve’s agency for anyone looking for reliable and friendly service."
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Sheila Moody

September 23, 2025

5  out of  5
rating by Sheila Moody
"Kathy was great to work with she was kind,respectful and she took the time to help me get started with a policy .Thank you State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marisa Mayo

September 19, 2025

5  out of  5
rating by Marisa Mayo
"Todd was very helpful and answered all my questions and got everything taken care of for me. Very professional!"
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Heidie Hucks

September 17, 2025

5  out of  5
rating by Heidie Hucks
"Todd Klevgard has been our agent with State Farm for many years. He has always been responsive to our needs for help or changes needed to our policies."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Scott Brunette

September 17, 2025

5  out of  5
rating by Scott Brunette
"The process was very easy and our rep was great. Highly recommended!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Karlee Redford

September 10, 2025

5  out of  5
rating by Karlee Redford
"I recently worked with Kathy on adding vehicles to an existing policy as well as making additional changes to my policy. She was very knowledgeable, informative, and was able to provide the information that I requested quickly. She also provided thorough follow up to ensure I had all of the information that I needed and see if I had any additional questions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kaitlyn Maiden

September 4, 2025

5  out of  5
rating by Kaitlyn Maiden
"Ms Cathy was EXTREMELY helpful in my quest for auto insurance. She spent hours helping me and making sure I got the best quote possible. I am beyond grateful for her dedication to not only the job but making sure I was at ease and taken care of. Thank you!!!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robert Miles

August 16, 2025

5  out of  5
rating by Robert Miles
"There's no better! Never too busy to accommodate you!!! Service with a smile, Always!!!!!!"
We responded:
"Appreciate the review, Robert!"
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Grace Daughtrey

August 5, 2025

5  out of  5
rating by Grace Daughtrey
"Dawn is an absolute pleasure to work with. She helped me get situated with the best insurance plan for my first car. She is personable, kind, and all around a wonderful person to work with. Highly recommend!"
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Jonnie Edwards

August 4, 2025

5  out of  5
rating by Jonnie Edwards
"I love the personal service provided by Steve Allen and his team. Dawn is awesome and is always so helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jaime

August 2, 2025

5  out of  5
rating by Jaime
"I recently contacted Steve Allen’s office to shop rates. Lily was extremely helpful! She was able to answer all my questions, and send me quotes quickly. Their rates were very competitive and I ended up moving several of our policies to them. Lily was a pleasure to talk to and I loved that she followed up promptly. Customer service like this is rare now a days!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brian Layton

July 30, 2025

5  out of  5
rating by Brian Layton
"In a day & time where mergers, buy-outs & corporate takeovers routinely leave customers feeling less important, neglected or "farmed out" to Call Centers, Automated Answering Services or Oversees Account Services Reps, it's the Biggest Pleasure to call an Insurance Company whose Direct Personell answer their phones and Work "For" You! SUCH a Pleasure to work with Kathy to merge All of my needs to 1 Insurer! All while saving me money over Each element! Thank you Kathy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shavone Pope

July 28, 2025

5  out of  5
rating by Shavone Pope
"Lily was awesome. She was very friendly ,welcoming and helpful. She took the time to make sure i had the best coverage and explained everything in perfect detail so that i knew what i was getting. I really appreciate all of your help. Thanks so much Lily Jacobson."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"