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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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The Real Will Howard

July 6, 2026

5  out of  5
rating by The Real Will Howard
"Lily was a wonderfully helpful agent"
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Talitha Jackson

June 26, 2026

5  out of  5
rating by Talitha Jackson
"Todd Klevgard was an awesome help in helping me rectify the type of claim for my accident which was traumatic. Thank you Todd"
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CJ McDonald

June 24, 2026

5  out of  5
rating by CJ McDonald
"A few months ago, our business realized that we needed Key Member Life Insurance to protect our business. We had grown so quickly in our business that our advisors were saying we needed to think longer term. We chose Steve Allen and team to help us. The team explained EVERYTHING, understood our goals and concerns and was able to secure Key Member that made sense for our business. Highly recommend."
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Kaitlyn Overton

June 23, 2026

5  out of  5
rating by Kaitlyn Overton
"I worked with Lily to help get an affordable claim. She was extremely nice, understanding, helpful, and informative! Insurance is new to me, and she made the process easy to understand as well
As helping me secure the best deal. I highly recommend and am very grateful for Lily assisting me with this."
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SP

June 22, 2026

5  out of  5
rating by SP
"⸻

I had a great experience with Lily at State Farm. She is incredibly kind, patient, and truly goes out of her way to help. From the start, she made everything easy to understand and took the time to answer all of my questions without ever making me feel rushed.

What really stood out was how accommodating and responsive she is—she made the whole process smooth and stress-free.
I highly recommend Lily to anyone looking for excellent customer service."
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Michael Troyer

June 19, 2026

5  out of  5
rating by Michael Troyer
"Working with Nicole Andrews has been a delight. She's very polite, courteous and knowledgeable. She's prompt in following up on information requested. A very good representation of State Farm."
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Shirley Kennedy

June 17, 2026

5  out of  5
rating by Shirley Kennedy
"Todd, the agent was very pleasant and helpful."
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Douglas Mixon

June 12, 2026

5  out of  5
rating by Douglas Mixon
"I have been with State Farm my entire life. I have switched agents over the years due to moving. Currently been with Steve Allen for the past 6 years. I have bought and sold several vehicles during this time. Cathy is such a pleasure to work with , very professional and quick to respond to any all questions. Best in the business!"
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Heather Shears

June 12, 2026

5  out of  5
rating by Heather Shears
"Thank you Kathy!! Huge help!!♥️"
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Pat Todd

June 11, 2026

5  out of  5
rating by Pat Todd
"Lily was extremely helpful, courteous and knowledgeable. A very pleasant experience! (And good price.)"
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Chris Powell

June 8, 2026

5  out of  5
rating by Chris Powell
"Very friendly and helpful."
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Ethan Bangert

June 5, 2026

5  out of  5
rating by Ethan Bangert
"Todd took great care of me and made it super easy for me to get my car insured definitely should give that man a raise he’s great with customers!"
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erica m.

June 3, 2026

5  out of  5
rating by erica m.
"Steve Allen has wonderful customer service skills and is very knowledgeable. He put my mind at ease and helped guide us through our claim process. We have been a dedicated customer with him for over 15 years!!!! He is great!

6/3/26- Spoke to Lily today, she is awesome and answered my billion questions!"
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David Bayer

June 2, 2026

5  out of  5
rating by David Bayer
"I moved to Henrico 2 years ago and Steve Allen’s office has taken care of all my insurance needs. Couldn’t be happier with the service I’ve received and highly recommend to anyone looking for a great provider. Shout out to Kathy who is fantastic to work with!"
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Tyler Adams

May 29, 2026

5  out of  5
rating by Tyler Adams
"Always polite and courteous. Answers the phone and more than happy to help with insurance needs."
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Kreylon Crewe

May 22, 2026

5  out of  5
rating by Kreylon Crewe
"This was my first time working with Lily. A pleasure to work with, great disposition, very knowledgeable."
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Chris Battle

May 13, 2026

5  out of  5
rating by Chris Battle
"Kathy was very helpful today made process easy for me thanks i appreciate it."
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Tyerun Marbury

May 8, 2026

5  out of  5
rating by Tyerun Marbury
"Kathy was very helpful and provided the answers and information expeditiously.
Her approach is always very positive when I speak with her.

Thanks,
Tyerun"
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Dee

May 1, 2026

5  out of  5
rating by Dee
"Excellent customer service and support!! Kathy is the best!! Always pleasant and others excellent service!"
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Danielle Gray

May 1, 2026

5  out of  5
rating by Danielle Gray
"Lilly was amazing with helping transfer my insurance policy and was great with getting me a quote!
Very thorough and walked me through it!"
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Juanita Jordan

May 1, 2026

5  out of  5
rating by Juanita Jordan
"Steve Allen's State Farm Agency is the best in the business. His Office Representative Lorey Martin goes above and beyond every time I reach out to her for assistance. I feel blessed today that I found her and started with State Farm over 35 years ago! Thank you for taking such good care of me and my family."
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Mitchell Mosier

April 28, 2026

5  out of  5
rating by Mitchell Mosier
"Great agent, saved me a few bucks on my policy and got me better coverage"
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christy kipps

April 27, 2026

5  out of  5
rating by christy kipps
"State Farm has wonderful customer service. always handles all issues quickly. Kathy was able to get quotes and insurance with no delay!"
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James Thornton

April 24, 2026

5  out of  5
rating by James Thornton
"Lily was very helpful and wealth of information."
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Eddie Mayfield III

April 22, 2026

5  out of  5
rating by Eddie Mayfield III
"Dawn was amazing"