State Farm® Insurance Agent Steve Allen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
The Real Will Howard
July 6, 2026
"Lily was a wonderfully helpful agent"
Talitha Jackson
June 26, 2026
"Todd Klevgard was an awesome help in helping me rectify the type of claim for my accident which was traumatic. Thank you Todd"
CJ McDonald
June 24, 2026
"A few months ago, our business realized that we needed Key Member Life Insurance to protect our business. We had grown so quickly in our business that our advisors were saying we needed to think longer term. We chose Steve Allen and team to help us. The team explained EVERYTHING, understood our goals and concerns and was able to secure Key Member that made sense for our business. Highly recommend."
Kaitlyn Overton
June 23, 2026
"I worked with Lily to help get an affordable claim. She was extremely nice, understanding, helpful, and informative! Insurance is new to me, and she made the process easy to understand as well
As helping me secure the best deal. I highly recommend and am very grateful for Lily assisting me with this."
SP
June 22, 2026
"⸻
I had a great experience with Lily at State Farm. She is incredibly kind, patient, and truly goes out of her way to help. From the start, she made everything easy to understand and took the time to answer all of my questions without ever making me feel rushed.
What really stood out was how accommodating and responsive she is—she made the whole process smooth and stress-free.
I highly recommend Lily to anyone looking for excellent customer service."
Michael Troyer
June 19, 2026
"Working with Nicole Andrews has been a delight. She's very polite, courteous and knowledgeable. She's prompt in following up on information requested. A very good representation of State Farm."
Shirley Kennedy
June 17, 2026
"Todd, the agent was very pleasant and helpful."
Douglas Mixon
June 12, 2026
"I have been with State Farm my entire life. I have switched agents over the years due to moving. Currently been with Steve Allen for the past 6 years. I have bought and sold several vehicles during this time. Cathy is such a pleasure to work with , very professional and quick to respond to any all questions. Best in the business!"
Heather Shears
June 12, 2026
"Thank you Kathy!! Huge help!!♥️"
Pat Todd
June 11, 2026
"Lily was extremely helpful, courteous and knowledgeable. A very pleasant experience! (And good price.)"
Chris Powell
June 8, 2026
"Very friendly and helpful."
Ethan Bangert
June 5, 2026
"Todd took great care of me and made it super easy for me to get my car insured definitely should give that man a raise he’s great with customers!"
erica m.
June 3, 2026
"Steve Allen has wonderful customer service skills and is very knowledgeable. He put my mind at ease and helped guide us through our claim process. We have been a dedicated customer with him for over 15 years!!!! He is great!
6/3/26- Spoke to Lily today, she is awesome and answered my billion questions!"
David Bayer
June 2, 2026
"I moved to Henrico 2 years ago and Steve Allen’s office has taken care of all my insurance needs. Couldn’t be happier with the service I’ve received and highly recommend to anyone looking for a great provider. Shout out to Kathy who is fantastic to work with!"
Tyler Adams
May 29, 2026
"Always polite and courteous. Answers the phone and more than happy to help with insurance needs."
Kreylon Crewe
May 22, 2026
"This was my first time working with Lily. A pleasure to work with, great disposition, very knowledgeable."
Chris Battle
May 13, 2026
"Kathy was very helpful today made process easy for me thanks i appreciate it."
Tyerun Marbury
May 8, 2026
"Kathy was very helpful and provided the answers and information expeditiously.
Her approach is always very positive when I speak with her.
Thanks,
Tyerun"
Dee
May 1, 2026
"Excellent customer service and support!! Kathy is the best!! Always pleasant and others excellent service!"
Danielle Gray
May 1, 2026
"Lilly was amazing with helping transfer my insurance policy and was great with getting me a quote!
Very thorough and walked me through it!"
Juanita Jordan
May 1, 2026
"Steve Allen's State Farm Agency is the best in the business. His Office Representative Lorey Martin goes above and beyond every time I reach out to her for assistance. I feel blessed today that I found her and started with State Farm over 35 years ago! Thank you for taking such good care of me and my family."
Mitchell Mosier
April 28, 2026
"Great agent, saved me a few bucks on my policy and got me better coverage"
christy kipps
April 27, 2026
"State Farm has wonderful customer service. always handles all issues quickly. Kathy was able to get quotes and insurance with no delay!"
James Thornton
April 24, 2026
"Lily was very helpful and wealth of information."
Eddie Mayfield III
April 22, 2026
"Dawn was amazing"