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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allison Gromovsky

February 13, 2026

5  out of  5
rating by Allison Gromovsky
"I’ve worked with Lorey for years, and she has always been incredibly helpful with any questions I have—whether it’s about my car or home policy. She’s quick, reliable, and consistently goes above and beyond whenever I need updates. I truly appreciate everything you do, Lorey!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Steve Allen’s Team. "
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shic1298

February 10, 2026

5  out of  5
rating by shic1298
"Todd is and has always been very responsive and promptly addresses any concerns about coverages and price that we have for more than ten years. He’s a “keeper” for our family’s insurance needs."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Steve Allen’s Team! We deeply appreciate your kind words here in Sandston . "
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Stacey Eley

February 10, 2026

5  out of  5
rating by Stacey Eley
"Lily!! Is absolutely amazing !! She is patient, kind !! Seeks affordable rates !! Fast & Accurate with the task !!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Steve Allen’s Team here in Sandston . "
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gloria Robinson

February 9, 2026

5  out of  5
rating by gloria Robinson
"Lily is very helpful and gets things done in a timely manner. 10 out of 10."
We responded:
"gloria, thank you for your wonderful review of State Farm Agent Steve Allen’s Team! gloria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Steve Allen’s Team! "
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John Kirby

February 5, 2026

5  out of  5
rating by John Kirby
"Steve, Kathy and the entire staff provide such a warm family environment for us. They always take good care of all of our home and auto insurance needs! Thank you friends !!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Steve Allen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Josh Ostrander

February 4, 2026

5  out of  5
rating by Josh Ostrander
"I have been with Steve Allen for 19 years. Would never switch insurance due to how personable everyone in the office is and they always pick up the phone to help. Always a great experience."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Amber Myers

February 4, 2026

5  out of  5
rating by Amber Myers
"Lorey Martin is absolutely amazing! She has been helping me for years! She is always there when I need it and it's always a quick call and fast and efficient!"
We responded:
"Amber, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Justin Myers

February 2, 2026

5  out of  5
rating by Justin Myers
"Great insurance agency, attentive, knowledgeable, and helpful! Definitely suggest checking them out."
We responded:
"Thank you for your kind review of State Farm Agent Steve Allen’s Team. We appreciate it! Thank you for the amazing review, Justin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Eric Jones

January 29, 2026

5  out of  5
rating by Eric Jones
"Very courteous and professional. I was able transfer and adjust my policy in no time flat. My questions were answered promptly and comprehensively, as though my opinion really mattered."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Sandston to know that you had such a wonderful experience with us here on State Farm Agent Steve Allen’s Team. Thank you so much for the 5-stars, Eric! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Steve Allen’s Team anytime. "
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Melanie Dowdy

January 29, 2026

5  out of  5
rating by Melanie Dowdy
"Called for windshield replacement. Quick and fast response and awesome customer service . Tammy mcnair"
We responded:
"Thanks so much for the fantastic rating, Melanie! We are so glad you had a positive experience with us here on State Farm Agent Steve Allen’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Brooke Pope

January 29, 2026

5  out of  5
rating by Brooke Pope
"Lily Jacobson is an amazing asset within the State Farm team. She's been accommodating, reliable, punctual, and personable. I highly recommend State Farm for any and all needs within the insurance field."
We responded:
"Thank you for the 5-star review, Brooke! Here on State Farm Agent Steve Allen’s Team, we are proud to serve our community and appreciate your recognition. "
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Justin Burnette

January 28, 2026

5  out of  5
rating by Justin Burnette
"Todd is the man! Nothing but respect and understanding from this agent. 10+ years trouble free with this guy! The policy's we carry, the cost is very reasonable."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Justin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steve Allen’s Team—we are always here to help! "
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Scott Motley

January 21, 2026

5  out of  5
rating by Scott Motley
"I am a new customer and I am really pleased with the level of customer service. Kathy responded to my requests for assistance immediately and provided exactly what I requested."
We responded:
"Thank you for your kind review of State Farm Agent Steve Allen’s Team. We appreciate it! Thank you for the amazing review, Scott! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Lynn Maloney

January 16, 2026

5  out of  5
rating by Lynn Maloney
"Kathy and all the team at State Farm are always super helpful and a pleasure to work with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jalen Strattman

January 9, 2026

5  out of  5
rating by Jalen Strattman
"Kathy and Lory were extremely helpful setting me up with State Farm. Would definitely recommend to anyone looking for insurance!"
We responded:
"Appreciate the comments, J-Bird!"
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Bethany Alsina

January 9, 2026

5  out of  5
rating by Bethany Alsina
"Kathy is always so helpful! Always a pleasure when I get her on the phone she’s happy to solve whatever issue I have going on."
We responded:
"Thanks for taking the time to share your experience!"
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Valencia Castelle

December 29, 2025

5  out of  5
rating by Valencia Castelle
"I just wanted to say how wonderful my insurance agent was. She truly went above and beyond and provided outstanding customer service. Even though the office was short-staffed, she showed no frustration and never rushed through our appointment. As a young client, I really appreciated how clearly and patiently she explained life insurance to me and made sure I understood everything. She was extremely helpful overall. Keep up the great work! I spoke with Lily Jacobson btw :)"
We responded:
"Hi Valencia, We sincerely appreciate you taking the time to provide feedback on our Agency! Happy to be of assistance & look forward to servicing your insurance needs into the future. "
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Dr. Kevin Plummer

December 22, 2025

5  out of  5
rating by Dr. Kevin Plummer
"Based on my professional expertise, current business customer care is trending down. Good business is a relationship that needs to be nourished and maintained. As a micro business owner and researcher, we interact with multiple customers and businesses. My first contact with Lily, of Steve Allen - State Farm Insurance Agent, was professional, caring, responsive, and patient. Doing business with Lily, of Steve Allen - State Farm Insurance Agent, was absolutely transparent, efficient, and economical. I was very pleased with our conversation and the outcome. I highly recommend Steve Allen, State Farm Insurance Agent. Kevin Plummer, PhD"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alexis Griffin

December 18, 2025

5  out of  5
rating by Alexis Griffin
"Dawn was really wonderful with helping me set up a new home and auto insurance policy when I had to switch to a new provider with short notice. She really cares about her clients and goes above and beyond to make sure you are informed and understand exactly what you are paying for. My overall experience with Dawn was better than any insurance company reps I have dealt with. Highly recommend if you need to switch policies from an existing or setup for a new home and vehicle."
We responded:
"We appreciate your business and welcome to our Agency!"
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Hope Lucas

December 10, 2025

5  out of  5
rating by Hope Lucas
"I always experience a high level of professionalism when contacting this office. Kathy is patient and kind while processing every transaction. My insurance plans are most affordable and I really like the app! ❤️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Glenda Hamilton

December 8, 2025

5  out of  5
rating by Glenda Hamilton
"Steve and Kathy were very professional informative and so easy to speak with and do business with. I’m very pleased with them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shannon Ashe

November 26, 2025

5  out of  5
rating by Shannon Ashe
"Fast and friendly service! Todd was able to lower my rate by half of what I was paying and added a little extra coverage!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robert Miles

November 25, 2025

5  out of  5
rating by Robert Miles
"Very Prompt! Never too busy to accommodate you!!! Service with a smile, Always available every time!!!"
We responded:
"Appreciate the review, Robert!"
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Olivia Taylor

November 18, 2025

5  out of  5
rating by Olivia Taylor
"Had a great experience with this office today! Great rates and Lily has been an absolute delight to work with the last couple days while I’ve been purchasing a vehicle! Looking forward to continuing to do business together!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Peggy Cotman

November 17, 2025

5  out of  5
rating by Peggy Cotman
"Lily is amazing. Helped me lower my auto rate"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"