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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Hollen

October 3, 2024

5  out of  5
rating by Amber Hollen
"Sweetest ever! She’s the best!"
We responded:
"Thank you for the review, Amber!"
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Mizore Shirayuki

September 30, 2024

5  out of  5
rating by Mizore Shirayuki
"Nicole was a big help! She was able to help me with my situation quick and easy!"
We responded:
"Mizore, We sincerely appreciate you taking the time to share your experience with us! "
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C B

September 26, 2024

5  out of  5
rating by C B
"Kathy Warthan is really great to work with. She took care of everything involved in transferring our insurance from Georgia to Virginia during our recent move. When a minor hiccup occurred during the policy transfer, Kathy was on it in a flash and had it resolved quickly. Steve Allen has an incredible office staff that work to get the job done in a timely manner. I recommend this office to anyone!"
We responded:
"Much appreciated! Welcome to Virginia and our Agency!"
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Crystal Henry

September 25, 2024

5  out of  5
rating by Crystal Henry
"I called Mr. Allen at 4:30 pm and they at close 5 and I ask if I can swing by right fast for a quote and he was more than happy to assist me. I got there 10 minutes before closing and Dawn was able to give a quote on my car and renters insurance in no time. She stayed back after hours just to make sure little ole me was straight. She explained everything to me and I was very pleased with the quotes she gave. I am sad I had to leave Nationwide but very pleased I was able to call Steve at State Farm. I want to Thank you both for your expertise and your friendly environment."
We responded:
"Thank you, Crystal! Their loss is our gain. Welcome to State Farm! "
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D'Naya Marshall

September 13, 2024

5  out of  5
rating by D'Naya Marshall
"Nicole was Friendly and respectful. Customer service outstanding and direct. Helped with exactly what I needed. Thanks"
We responded:
"Thanks, D'Naya! Welcome to State Farm and our Agency!"
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Joshua Kessel

September 12, 2024

5  out of  5
rating by Joshua Kessel
"Thanks for the great explanation Nicole! You are the best!"
We responded:
"Glad we could be there for you, Joshua!"
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PhoenixGelato

September 9, 2024

5  out of  5
rating by PhoenixGelato
"First off I would like to say thank you sooo much to NICOLE 😊! She was amazing listening and answering all questions that I had with clear and understandable answers! I've been driving for over 20 years and this hands down has been the best insurance company that I've ever had I'm so glad that I came to them everyone there is so nice they make you feel welcome and the main thing that I love is when something is not right or something is about to be not right they will contact you thank you Steve Allen & associates"
We responded:
"Phoenix, We sincerely appreciate your kind words. Thank you for being our client!"
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Ed Dunkman

September 3, 2024

5  out of  5
rating by Ed Dunkman
"Very helpful!"
We responded:
"Much appreciated, Ed!"
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Nico Narro

August 30, 2024

5  out of  5
rating by Nico Narro
"Very great experience with this State Farm agent"
We responded:
"Much appreciated, Nico! Have a great holiday weekend!"
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Laura Evans

August 20, 2024

5  out of  5
rating by Laura Evans
"Nicole Andrews, a Representative at State Farm, in Sandston, VA, was helpful by answering all of my questions regarding my life insurance policies. I get emotional sometimes talking about life insurance due to the sensitivity of the situation. However, when speaking to Nicole, her compassion and professionalism is expressed on the phone. I trust her knowledge and her experience. I recommend Nicole Andrews, State Farm to all of my family and friends. Thank you Nicole for helping me today."
We responded:
"Thank you, Laura! Glad we could assist you with making the right decisions on these issues. "
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Kelsie Hunter

August 20, 2024

5  out of  5
rating by Kelsie Hunter
"Nicole Andrews did an amazing job at making sure I understood everything I inquired about! She was very knowledgeable and patient. I definitely recommend her 100% and State Farm as a whole. Thank you, so much!"
We responded:
"Thank you for sharing your experience, Kelsie!"
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MICHELLE BROWNE

August 15, 2024

5  out of  5
rating by MICHELLE BROWNE
"Nicole Andrews has been extremely helpful with answering questions very quickly and efficiently. Had the requested information within minutes. Very courteous, great customer service! Thank you for your help!"
We responded:
"Thank you, Michelle! Much appreciated!"
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Carole Mofield

August 14, 2024

5  out of  5
rating by Carole Mofield
"Kathy was extremely helpful and very pleasant to work with, plus I saved money over my previous policies! Highly recommend."
We responded:
"Hi Carole. Welcome to State Farm and our Agency!"
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TreBeats92

August 14, 2024

5  out of  5
rating by TreBeats92
"Received great help from Nicole with updating my policy"
We responded:
"Thank you!"
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Robyn Gerena

August 14, 2024

1  out of  5
rating by Robyn Gerena
"A tree fell on my house and so far, Steve Allen has done next to nothing to assist me with this. Response to Steve: Seriously?? The two recommendations for tree removal that you provided didn't return my calls and the one name provided for repairs isn't qualified to handle the repairs needed. You only returned my initial call because I insisted on speaking with you. And you're only responding now bc I left this 1 star review."
We responded:
"Hi Robyn, Sorry for the disconnect. We have spoken & you have initiated a claim. I have referred you to tree removal & renovation providers. Just left you a VM. happy to continue to assist. Please let us know what you are needing. Thanks, Steve"
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Karen Traylor

August 8, 2024

5  out of  5
rating by Karen Traylor
"Nicole provided the excellent customer service that I have always received from this State Farm office!!"
We responded:
"Thank you, Karen! We appreciate you taking the time to share your experience."
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Robert Miles

August 6, 2024

5  out of  5
rating by Robert Miles
"There's no better! Never too busy to accommodate you!!! Service with a smile, Always!!!!!!"
We responded:
"Appreciate the review, Robert!"
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Lexi Parrish

August 5, 2024

5  out of  5
rating by Lexi Parrish
"Love Nicole!"
We responded:
"Thanks for the review!"
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ARe Design

August 5, 2024

5  out of  5
rating by ARe Design
"Thanks to Nicole A for calling and helping me out with renters insurance."
We responded:
"Glad we could assist!"
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Layton Scarbrough

August 2, 2024

5  out of  5
rating by Layton Scarbrough
"Nicole was awesome to work with! She was quick, attentive, and made the insurance process EASY! If you are looking for someone who will get the job done, Nicole is your person!"
We responded:
"Thanks, Layton! Appreciate the comments!"
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Stacey Rowe

August 2, 2024

5  out of  5
rating by Stacey Rowe
"I love my state farm agent Nicole Andrews. She does a wonderful job. Nicole is friendly, efficient, and extremely knowledgeable. She figures out exactly what you need. She gets all of my policies straight when problems arise or I have questions.....from my homeowners to getting new cars. It is a stress-free process. I highly recommend Nicole Andrews to anyone who is need of an insurance agent. Nicole is the "bestest"!"
We responded:
"Thank you, Stacey! We agree!"
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shameka holmes

July 31, 2024

5  out of  5
rating by shameka holmes
"Dawn Hughes did an excellent job with setting up my insurance. Excellent customer service! She was very welcoming and I highly recommend her as an agent!!!!"
We responded:
"We are glad you found us, Shameka!"
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Tyerun Marbury

July 25, 2024

5  out of  5
rating by Tyerun Marbury
"Nicole provided very genuine and receptive assistance today! She was very patient and detailed while addressing my questions. It was a great experience talking with her!"
We responded:
"Appreciate it, Tyerun! Thanks you for being a long-time customer."
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Sandra Schell

July 25, 2024

5  out of  5
rating by Sandra Schell
"I had been waiting for over a week for my agent to get me a policy for a vehicle. I called Steve Allen and Dawn Hughes answered the phone. Within 15 minutes…It was done! Dawn was professional, knowledgeable and so courteous, and I could tell right away, she knew what she was doing. She gets a A++plus for customer service something you just don’t see anymore, I highly recommend Steve Allen’s State Farm insurance and Dawn Hughes. She gets the job done."
We responded:
"Much appreciated, Sandra! Our priority is prompt action on all customer interactions. Welcome to State Farm and our Agency!"
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marco brownstein

July 25, 2024

5  out of  5
rating by marco brownstein
"I recently reached out to State Farm got introduced to Nicole Andrews who was absolutely fantastic in helping me obtaining new homeowners insurance she was wonderful to work with."
We responded:
"Thanks for the comments, Marco! Glad we could help!"