State Farm® Insurance Agent Steve Allen

"Lillie was very knowledgeable and friendly she met all of our insurance needs. Also saved us over 300.00 a month!!"

"Nicole Andrews had great customer service, super friendly, and very helpful. I look forward to working with her again!"

"I am more than happy with the service I was given. Dawn Hughes was professional and knowledgeable. She even managed to answer some questions that I had with my old insurance company. I was given a better rate and some even better insight, I am very grateful. 12/6/24 - They have done it again! Moving to a new residence and Ms. Dawn not only made the process super easy for me, but she also helped me understand the what's and why's of everything she did. Mr. Allen answered my call right away, and the process was started in minutes. Thought it would be a little stressful, but they made it the easiest part of my move. I am very grateful for the service that I have received."

"Steve Allen and his staff are one of those rare teams that will consistently go above and beyond to ensure the right thing is being done for their customers, including working across time zones and even international borders. A successful business is about more than just building a great product. It's about fostering an environment in which great people have the chance to be remarkable. And the Steve Allen team, with a special shout-out to Lily, has exemplified that in every part of the process. It's why we consistently return to them for our needs."

"Nicole was wonderful , very polite she was right time , Hope she has a wonderful Christmas 🎄"

"Lily is the best ."

"There’s so many wonderful things I want to say about my State Farm Insurance agent Dawn Hughes, office located in Sandston, VA. Dawn’s professionalism, clear communication, her attention to detail, her guidance, honesty and patience are her great qualities as an insurance agent. She’s very compassionate and knowledgeable about her job. As a former paralegal, what impressed me the most, was that Dawn updated me on the regulatory and legislative changes that affected my auto coverage. In regards to selecting my insurance coverage, Dawn made the process easy for me and helped me understand the types of coverages and what best fits my needs; having auto and renter’s insurance coverage definitely gives me a peace of mind. Anytime I have a question, she promptly answers my calls. Not only I was client, Dawn made me feel like I was part of the family. I highly recommend everyone to see Dawn Hughes for your insurance needs. Also, I want to personally thank Steve Allen and his entire staff for their outstanding customer service and knowledge. Happy Thanksgiving to all !"

"Always a pleasure to work with Steve Allen and his team. They provide excellent customer service and are always attentive to our needs. For this reason, I have been using this team for all of my insurance needs for more than 25 years!"

"Nicole Andrews is so knowledgeable and helpful. She’s willing to chat through every little detail to be sure you understand completely. On top of that, she does it all with kindness and professionalism. Thanks, Nicole!"

"My Agent Dawn in Sandston branch friggin’ ROCKS!!!🤘🏾🤘🏾🤘🏾🙏🏾 Thank You!!!🤩🤩🤩"

"Nicole is always available, attentive, on-point, and efficient. She values your time."

"Nicole was very nice and answered all my questions. She was very helpful."

"Lily was very courteous and worked diligently with me during my services."

"Excellent service!"

"Excellent customer service and support!! Kathy is the best!!"

"Execellent 5 star"

"Nicole has always gone above and beyond no matter how little the situation is or how complicated. Its customer service experiences like hers that make you want to continue to be apart of State Farm"

"There's no better! Never too busy to accommodate you!!! Service with a smile, Always!!!!!!"

"Dawn was great, she provided me and my husband with all the information we requested for a new auto policy! The process was quick and financially painless, thanks Dawn!"

"Nicole was extremely helpful when I needed to put my cars on my husband's insurance. She explained everything to me in detail and answered all my questions."

"Recently moved to the Richmond area and I previously had State Farm. Nicole was the representative that helped me start a new policy here ! She went above and beyond to make sure I understood everything I was being quoted. Excellent customer service !"

"Sweetest ever! She’s the best!"

"Nicole was a big help! She was able to help me with my situation quick and easy!"

"Kathy Warthan is really great to work with. She took care of everything involved in transferring our insurance from Georgia to Virginia during our recent move. When a minor hiccup occurred during the policy transfer, Kathy was on it in a flash and had it resolved quickly. Steve Allen has an incredible office staff that work to get the job done in a timely manner. I recommend this office to anyone!"

"I called Mr. Allen at 4:30 pm and they at close 5 and I ask if I can swing by right fast for a quote and he was more than happy to assist me. I got there 10 minutes before closing and Dawn was able to give a quote on my car and renters insurance in no time. She stayed back after hours just to make sure little ole me was straight. She explained everything to me and I was very pleased with the quotes she gave. I am sad I had to leave Nationwide but very pleased I was able to call Steve at State Farm. I want to Thank you both for your expertise and your friendly environment."