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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Amato

March 20, 2025

5  out of  5
rating by Joseph Amato
"Kathy was great helping us combine multiple policies, multiple vehicles, and multiple motorcycles as we switched from another insurance company to state farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alan Stevens

March 11, 2025

5  out of  5
rating by Alan Stevens
"Niclole Andrews at State Farm in Sandston was extremely knowledgeable nice professional and handled the bill payment beautifully !! I am extremely satisfied with her performance!!!!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Pearl Stone

March 11, 2025

5  out of  5
rating by Pearl Stone
"Nicole is always helpful and honest, I truly appreciate that"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hassaun GI

March 7, 2025

5  out of  5
rating by Hassaun GI
"Had questions about my policy and Nicole Andrews answered my questions quickly and professionally!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brenda

March 7, 2025

5  out of  5
rating by Brenda
"Nicole was so helpful with information on life and auto. She was very polite and professional. I thank her for the patience with all the questions I had."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shala Gray (Shay)

March 5, 2025

5  out of  5
rating by Shala Gray (Shay)
"I had the pleasure of speaking with Dawn Hughes today. She was very attentive to my needs and provided excellent customer services. She also advised of numerous didcount add- on's to help lower my auto insurance premium. I would recommend State Farm to anyone who's looking to insure their vehicle."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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unknow

March 3, 2025

5  out of  5
rating by unknow
"Lily was so helpful and so nice"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael Jones

March 3, 2025

5  out of  5
rating by Michael Jones
"Hello Mr.Allen. I am a new policy owner with office. I would just like to say how helpful Ms.Kathy Warthan is. She was very kind and patient helping me get my policies started with you all. I am very appreciative of her perfessionalism and expertise. It is always very pleasant speaking with her and she does an excellent job ensuring that my needs are taken care of. Thank you so much Ms. Kathy !!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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LaShaunda Conley

February 24, 2025

5  out of  5
rating by LaShaunda Conley
"I am a new customer with State Farm as of today! I spoke with Lili in the Sandston office. Lili was so personable, was very informative, & answered all of my questions! Lili was able to save me over $200 on my premiums! I am so grateful for her. She is truly an asset to State Farm! She is awesome! I am so glad to join the State Farm family. She made sure that I was aware of all discounts offered, got renter's insurance added to my policy and also offered life insurance. Thanks Lili!!!! *Additional Review* 2/24/2025....My goodness...I have nothing but great things to say about the great service and assistance that I received working with Dawn over the past few days. She is the second agent that I worked with at the agency and she rocks!!! There are not enough words to express the kindness, understanding, sincerity and patience that she took to assist me with my issues. She truly went above and beyond for me and saving me some money was truly the icing on the cake. She is truly a shining gem at State Farm! I am so so so appreciative for her. You have some rock stars in your office Mr. Allen!!!!"
We responded:
"Thanks for taking the time for this feedback, LaShaunda! We look forward to working with you. "
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Kevin Pridemore

February 11, 2025

5  out of  5
rating by Kevin Pridemore
"Nicole does an outstanding job for State Farm. She explains things keeps the best interest of the customer in mind. She is very responsive which is helpful and very much appreciated! She is so quick to get me the information that I need it which in today’s environment more and more businesses being understaffed, it is so appreciative! She is a true pleasure to deal with! She is one of the main reasons I stay with state farm."
We responded:
"We appreciate that, Kevin!"
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Sharon Sale

February 4, 2025

5  out of  5
rating by Sharon Sale
"I just was spoke with Nicole Andrews with Steve Allen State Farm insurance. She was outstanding in explaining to me the details. I feel better after speaking with Nicole. She was very professional and friendly. I enjoyed talking with Nicole."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joanne Phillips

January 30, 2025

5  out of  5
rating by Joanne Phillips
"I just dealt with "Nicole" with Steve Allen State Farm Insurance, & once again she was outstanding in explaining to me details of some paperwork I had received from State Farm. I have dealt with Nicole before, & she is always genuine, sincere, extremely helpful & very courteous."
We responded:
"Thank you Joanne! We greatly appreciate having you as a client."