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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carla Mueller

April 3, 2026

1  out of  5
rating by Carla Mueller
"Filed a claim with State Farm over a parking lot accident with one of their policy holders. Fully denied the claim when their policy holder fabricated an unbelievable story. Agency ingnored all evidence to counter the story to avoid making a payment. Seems like a scam at best"
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Brian Pleasants

April 2, 2026

5  out of  5
rating by Brian Pleasants
"Let me tell you—Steven Allen and Dawn took exceptional care of me during one of the most stressful times: transitioning from one state to another. From start to finish, they made the entire process feel smooth, organized, and surprisingly stress-free. They were professional, responsive, and genuinely invested in making sure everything went right. Any questions or concerns I had were handled quickly, and they went above and beyond to keep me informed and at ease throughout the transition. Moving can be overwhelming, but having a team like Steven and Dawn in your corner makes all the difference. I truly appreciate their dedication, patience, and top-tier customer service. If you’re looking for people who will treat you like more than just a number, I highly recommend them!"
We responded:
"Thank you for the 5-star review, Brian! Here on State Farm Agent Steve Allen’s Team, we are proud to serve our community and appreciate your recognition. "
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Camilla Battle

March 30, 2026

5  out of  5
rating by Camilla Battle
"Kathy was amazing! Great customer service and saved me some money on auto and homeowners."
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Jean Alvis

March 30, 2026

5  out of  5
rating by Jean Alvis
"Having been a client of Steve Allen (State Farm) for more than 20 years, I can honestly say there is no one I trust more. He and his office has me thru Hurricanes, auto damage, home insurance and rental insurance. One phone call or message is all is takes to get the help I need."
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Donna Merrill

March 25, 2026

5  out of  5
rating by Donna Merrill
"Very happy with my experience. I'm a new client and everyone was very helpful every step of the way!"
We responded:
"Thank you for the fantastic review, Donna! We are always here to help with your insurance needs here in Sandston . "
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katie marie

March 24, 2026

5  out of  5
rating by katie marie
"I recently switched to State Farm to lower my insurance cost and Lily was so nice and friendly! I am glad if I need anything I will be able to contact her for help!"
We responded:
"Thank you so much for the 5-stars, katie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Steve Allen’s Team anytime."
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ga son

March 17, 2026

5  out of  5
rating by ga son
"They are always there to help me. Good job."
We responded:
"ga, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Steve Allen’s Team here in our Sandston office. "
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Douglas Piparo

March 16, 2026

5  out of  5
rating by Douglas Piparo
"Shoutout to Lily , added boat insurance to my policy . I always have a good experience and always painless. Best in the business. Thanks again"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jeffrey M

March 13, 2026

5  out of  5
rating by Jeffrey M
"Lily Jacobson addressed our need for renter’s insurance in a complex situation where I was helping my mother move from out of state. Well done!"
We responded:
"Jeffrey, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Steve Allen’s Team here in our Sandston office. "
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Daphne Hill

March 10, 2026

5  out of  5
rating by Daphne Hill
"Thank you, Dawn! I will go into details, but Dawn showed compassion and provided care and comfort for me as I sought to address changes in my household that impacted our auto policy. I did not get everything I wanted because some rules have changed, but I received more than I expected. Dawn was not only compassionate, she made additional inquires and followed up with me to provide more information to support me during this period of transition. In the past, I've received great service from Steve, his wife, and other members of that office. Today it was Dawn. THANK YOU, DAWN!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Teddi Sue Bartlett

March 9, 2026

5  out of  5
rating by Teddi Sue Bartlett
"Kathy was very helpful in getting my daughter and my new car added to our insurance policy quickly and with ease. Would highly recommend this branch of State Farm!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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William Harris

March 5, 2026

5  out of  5
rating by William Harris
"Called Thursday morning 3/5/26 to get insurance switched to the new vehicle I bought.Kathy was so helpful, they experience was great ! Would definitely recommend Steve Allen Insurance !"
We responded:
"Thank you so much for the 5-stars, William! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Robert Bredeaux

March 5, 2026

5  out of  5
rating by Robert Bredeaux
"Never had a problem or bad experience with this insurance company. I would recommend them to family and friends."
We responded:
"Wow, thank you for the 5-star review, Robert! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Randi Cassell

March 5, 2026

5  out of  5
rating by Randi Cassell
"Love everyone here so nice and helpful"
We responded:
"Randi, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Brittany Austin

March 4, 2026

5  out of  5
rating by Brittany Austin
"been with Steve Allen for about 4 years now and every time I need anything , questions , policy changes , etc. , they always answer swiftly and accurately."
We responded:
"Brittany, thank you for your wonderful review of State Farm Agent Steve Allen’s Team!"
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Matthew Marano

February 27, 2026

5  out of  5
rating by Matthew Marano
"I have been with State Farm’s Steve Allen for 25 years now. Steve and his staff have always been helpful, quick, and responsive to all of my insurance needs through the years. This past week on 2/25/26, on a spurs notice, I found the new F-150 I had been searching for for several months. I had to act extremely quickly that day to obtain it. Lorey Martin was absolutely spot on for me that day with everything involved with purchasing my new 2026 Ford F-150. Multiple calls and back and forth throughout the day. I had a temporary insurance card emailed to me for the new truck before it even left the lot. I couldn’t have asked for better, timely, and quicker help. I recommend Steve Allen to anyone whenever I can offer a recommendation. Thank You all so much for years of service."
We responded:
"We appreciate your review, Matthew. We are so happy that you had such a wonderful experience with State Farm Agent Steve Allen’s Team here in Sandston ! "
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Kiran B. Tiwari

February 26, 2026

5  out of  5
rating by Kiran B. Tiwari
"Great price, awesome staff, prompt communications"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Robert Miles

February 25, 2026

5  out of  5
rating by Robert Miles
"Very Prompt! Never too busy to accommodate you!!! Service with a smile, Always available every time!!!"
We responded:
"Appreciate the review, Robert!"
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FEAR ELiiTE

February 25, 2026

5  out of  5
rating by FEAR ELiiTE
"Kathy was very respectful and helpful when helping me get vehicle insurance once I got my new car. I would definitely recommend Statefarm services to someone else!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Andre Plummer

February 23, 2026

5  out of  5
rating by Andre Plummer
"Had an amazing experience with Lily!! Was definitely a pleasure to have a good conversation with a little comedy in there!! Would def recommend her to anyone!!"
We responded:
"Thanks so much for the fantastic rating, Andre! We are so glad you had a positive experience with us here on State Farm Agent Steve Allen’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Eleanor McCune

February 18, 2026

5  out of  5
rating by Eleanor McCune
"Lorey was so helpful in helping me set up my car policy! It was fast, easy + informative. I definitely felt taken care of!"
We responded:
"We are grateful for your 5-star review, Eleanor! Thanks for taking a moment to share your positive rating of State Farm Agent Steve Allen’s Team here in Sandston . "
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Allison Gromovsky

February 13, 2026

5  out of  5
rating by Allison Gromovsky
"I’ve worked with Lorey for years, and she has always been incredibly helpful with any questions I have—whether it’s about my car or home policy. She’s quick, reliable, and consistently goes above and beyond whenever I need updates. I truly appreciate everything you do, Lorey!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Steve Allen’s Team. "
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shic1298

February 10, 2026

5  out of  5
rating by shic1298
"Todd is and has always been very responsive and promptly addresses any concerns about coverages and price that we have for more than ten years. He’s a “keeper” for our family’s insurance needs."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Steve Allen’s Team! We deeply appreciate your kind words here in Sandston . "
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Stacey Eley

February 10, 2026

5  out of  5
rating by Stacey Eley
"Lily!! Is absolutely amazing !! She is patient, kind !! Seeks affordable rates !! Fast & Accurate with the task !!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Steve Allen’s Team here in Sandston . "
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gloria Robinson

February 9, 2026

5  out of  5
rating by gloria Robinson
"Lily is very helpful and gets things done in a timely manner. 10 out of 10."
We responded:
"gloria, thank you for your wonderful review of State Farm Agent Steve Allen’s Team! gloria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Steve Allen’s Team! "