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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Marano

February 27, 2026

5  out of  5
rating by Matthew Marano
"I have been with State Farm’s Steve Allen for 25 years now. Steve and his staff have always been helpful, quick, and responsive to all of my insurance needs through the years. This past week on 2/25/26, on a spurs notice, I found the new F-150 I had been searching for for several months. I had to act extremely quickly that day to obtain it. Lorey Martin was absolutely spot on for me that day with everything involved with purchasing my new 2026 Ford F-150. Multiple calls and back and forth throughout the day. I had a temporary insurance card emailed to me for the new truck before it even left the lot. I couldn’t have asked for better, timely, and quicker help. I recommend Steve Allen to anyone whenever I can offer a recommendation. Thank You all so much for years of service."
We responded:
"We appreciate your review, Matthew. We are so happy that you had such a wonderful experience with State Farm Agent Steve Allen’s Team here in Sandston ! "
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Kiran B. Tiwari

February 26, 2026

5  out of  5
rating by Kiran B. Tiwari
"Great price, awesome staff, prompt communications"
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Robert Miles

February 25, 2026

5  out of  5
rating by Robert Miles
"Very Prompt! Never too busy to accommodate you!!! Service with a smile, Always available every time!!!"
We responded:
"Appreciate the review, Robert!"
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FEAR ELiiTE

February 25, 2026

5  out of  5
rating by FEAR ELiiTE
"Kathy was very respectful and helpful when helping me get vehicle insurance once I got my new car. I would definitely recommend Statefarm services to someone else!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Andre Plummer

February 23, 2026

5  out of  5
rating by Andre Plummer
"Had an amazing experience with Lily!! Was definitely a pleasure to have a good conversation with a little comedy in there!! Would def recommend her to anyone!!"
We responded:
"Thanks so much for the fantastic rating, Andre! We are so glad you had a positive experience with us here on State Farm Agent Steve Allen’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Allison Gromovsky

February 13, 2026

5  out of  5
rating by Allison Gromovsky
"I’ve worked with Lorey for years, and she has always been incredibly helpful with any questions I have—whether it’s about my car or home policy. She’s quick, reliable, and consistently goes above and beyond whenever I need updates. I truly appreciate everything you do, Lorey!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Steve Allen’s Team. "
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shic1298

February 10, 2026

5  out of  5
rating by shic1298
"Todd is and has always been very responsive and promptly addresses any concerns about coverages and price that we have for more than ten years. He’s a “keeper” for our family’s insurance needs."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Steve Allen’s Team! We deeply appreciate your kind words here in Sandston . "
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Stacey Eley

February 10, 2026

5  out of  5
rating by Stacey Eley
"Lily!! Is absolutely amazing !! She is patient, kind !! Seeks affordable rates !! Fast & Accurate with the task !!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Steve Allen’s Team here in Sandston . "
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gloria Robinson

February 9, 2026

5  out of  5
rating by gloria Robinson
"Lily is very helpful and gets things done in a timely manner. 10 out of 10."
We responded:
"gloria, thank you for your wonderful review of State Farm Agent Steve Allen’s Team! gloria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Steve Allen’s Team! "
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John Kirby

February 5, 2026

5  out of  5
rating by John Kirby
"Steve, Kathy and the entire staff provide such a warm family environment for us. They always take good care of all of our home and auto insurance needs! Thank you friends !!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Steve Allen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Josh Ostrander

February 4, 2026

5  out of  5
rating by Josh Ostrander
"I have been with Steve Allen for 19 years. Would never switch insurance due to how personable everyone in the office is and they always pick up the phone to help. Always a great experience."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Justin Myers

February 2, 2026

5  out of  5
rating by Justin Myers
"Great insurance agency, attentive, knowledgeable, and helpful! Definitely suggest checking them out."
We responded:
"Thank you for your kind review of State Farm Agent Steve Allen’s Team. We appreciate it! Thank you for the amazing review, Justin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Justin Burnette

January 28, 2026

5  out of  5
rating by Justin Burnette
"Todd is the man! Nothing but respect and understanding from this agent. 10+ years trouble free with this guy! The policy's we carry, the cost is very reasonable."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Justin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steve Allen’s Team—we are always here to help! "
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Scott Motley

January 21, 2026

5  out of  5
rating by Scott Motley
"I am a new customer and I am really pleased with the level of customer service. Kathy responded to my requests for assistance immediately and provided exactly what I requested."
We responded:
"Thank you for your kind review of State Farm Agent Steve Allen’s Team. We appreciate it! Thank you for the amazing review, Scott! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Lynn Maloney

January 16, 2026

5  out of  5
rating by Lynn Maloney
"Kathy and all the team at State Farm are always super helpful and a pleasure to work with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jalen Strattman

January 9, 2026

5  out of  5
rating by Jalen Strattman
"Kathy and Lory were extremely helpful setting me up with State Farm. Would definitely recommend to anyone looking for insurance!"
We responded:
"Appreciate the comments, J-Bird!"
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Bethany Alsina

January 9, 2026

5  out of  5
rating by Bethany Alsina
"Kathy is always so helpful! Always a pleasure when I get her on the phone she’s happy to solve whatever issue I have going on."
We responded:
"Thanks for taking the time to share your experience!"
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Valencia Castelle

December 29, 2025

5  out of  5
rating by Valencia Castelle
"I just wanted to say how wonderful my insurance agent was. She truly went above and beyond and provided outstanding customer service. Even though the office was short-staffed, she showed no frustration and never rushed through our appointment. As a young client, I really appreciated how clearly and patiently she explained life insurance to me and made sure I understood everything. She was extremely helpful overall. Keep up the great work! I spoke with Lily Jacobson btw :)"
We responded:
"Hi Valencia, We sincerely appreciate you taking the time to provide feedback on our Agency! Happy to be of assistance & look forward to servicing your insurance needs into the future. "
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Alexis Griffin

December 18, 2025

5  out of  5
rating by Alexis Griffin
"Dawn was really wonderful with helping me set up a new home and auto insurance policy when I had to switch to a new provider with short notice. She really cares about her clients and goes above and beyond to make sure you are informed and understand exactly what you are paying for. My overall experience with Dawn was better than any insurance company reps I have dealt with. Highly recommend if you need to switch policies from an existing or setup for a new home and vehicle."
We responded:
"We appreciate your business and welcome to our Agency!"
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Hope Lucas

December 10, 2025

5  out of  5
rating by Hope Lucas
"I always experience a high level of professionalism when contacting this office. Kathy is patient and kind while processing every transaction. My insurance plans are most affordable and I really like the app! ❤️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Glenda Hamilton

December 8, 2025

5  out of  5
rating by Glenda Hamilton
"Steve and Kathy were very professional informative and so easy to speak with and do business with. I’m very pleased with them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shannon Ashe

November 26, 2025

5  out of  5
rating by Shannon Ashe
"Fast and friendly service! Todd was able to lower my rate by half of what I was paying and added a little extra coverage!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Olivia Taylor

November 18, 2025

5  out of  5
rating by Olivia Taylor
"Had a great experience with this office today! Great rates and Lily has been an absolute delight to work with the last couple days while I’ve been purchasing a vehicle! Looking forward to continuing to do business together!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Peggy Cotman

November 17, 2025

5  out of  5
rating by Peggy Cotman
"Lily is amazing. Helped me lower my auto rate"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kaykay

November 11, 2025

5  out of  5
rating by Kaykay
"Great customer service. Very patient and I appreciate her making sure I was satisfied with the results."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."