State Farm® Insurance Agent Steve Allen

"I am a new customer and I am really pleased with the level of customer service. Kathy responded to my requests for assistance immediately and provided exactly what I requested."

"Kathy and all the team at State Farm are always super helpful and a pleasure to work with."

"Kathy and Lory were extremely helpful setting me up with State Farm. Would definitely recommend to anyone looking for insurance!"

"Kathy is always so helpful! Always a pleasure when I get her on the phone she’s happy to solve whatever issue I have going on."

"I just wanted to say how wonderful my insurance agent was. She truly went above and beyond and provided outstanding customer service. Even though the office was short-staffed, she showed no frustration and never rushed through our appointment. As a young client, I really appreciated how clearly and patiently she explained life insurance to me and made sure I understood everything. She was extremely helpful overall. Keep up the great work! I spoke with Lily Jacobson btw :)"

"Based on my professional expertise, current business customer care is trending down. Good business is a relationship that needs to be nourished and maintained. As a micro business owner and researcher, we interact with multiple customers and businesses. My first contact with Lily, of Steve Allen - State Farm Insurance Agent, was professional, caring, responsive, and patient. Doing business with Lily, of Steve Allen - State Farm Insurance Agent, was absolutely transparent, efficient, and economical. I was very pleased with our conversation and the outcome. I highly recommend Steve Allen, State Farm Insurance Agent. Kevin Plummer, PhD"

"Dawn was really wonderful with helping me set up a new home and auto insurance policy when I had to switch to a new provider with short notice. She really cares about her clients and goes above and beyond to make sure you are informed and understand exactly what you are paying for. My overall experience with Dawn was better than any insurance company reps I have dealt with. Highly recommend if you need to switch policies from an existing or setup for a new home and vehicle."

"I always experience a high level of professionalism when contacting this office. Kathy is patient and kind while processing every transaction. My insurance plans are most affordable and I really like the app! ❤️"

"Steve and Kathy were very professional informative and so easy to speak with and do business with. I’m very pleased with them."

"Fast and friendly service! Todd was able to lower my rate by half of what I was paying and added a little extra coverage!"

"Very Prompt! Never too busy to accommodate you!!! Service with a smile, Always available every time!!!"

"Had a great experience with this office today! Great rates and Lily has been an absolute delight to work with the last couple days while I’ve been purchasing a vehicle! Looking forward to continuing to do business together!"

"Lily is amazing. Helped me lower my auto rate"

"Great customer service. Very patient and I appreciate her making sure I was satisfied with the results."

"Lillianeth was terrific! Her customer service and communication was amazing. The prices are fair and they were efficient to get us exactly what we needed."

"I have always experienced wonderful customer service from Steve's office at State Farm. They are always available to answer any questions or help me make changes whenever needed. When I had an issue with a cracked windshield, Kathy Warthan helped me file a claim and even find someone that could help me replace it. Thanks for all that you do, with an added personal touch!"

"I had the pleasure of speaking with Dawn today to get set up with home and auto insurance as my husband and I make our move from NY to VA and what a great experience this was. She was so pleasant and very knowledgeable about each policy. She took the time to explain in great detail what each cost/premium represented and helped me to really understand what I was getting. Steve and his staff come highly recommended and I will be sure to pass them on to others as well. Thank you Dawn for making things easy for this NY City girl 🥰."

"Lily was helpful . Very professional and patient. Always a pleasure dealing with her. I’ve been dealing with this office for yrs"

"Had a great experience with Kathy this morning. Great customer service"

"Quick response to getting a second vehicle added to our policy. Kathy was on top of everything and keep me informed. Even Steve Allen called me to give me updates."

"I'm very glad I made the change my agent was very friendly and gave me all the information I needed"

"Lilly was excellent!! very persistant and kind !!!!"

"Always a pleasure to work with Steve Allen and his team. They provide excellent customer service and are always attentive to our needs. For this reason, I have been using this team for all of my insurance needs for more than 25 years!"

"Best Insurance agent in Virginia, Steve Allen and excellent insurance. Like a good neighbor, State Farm is for you. 😊"

"One of the best financial decisions that I've made was choosing Steve Allen as my insurance agent. He and his staff go above and beyond to make sure that all of my insurance needs are met. While his entire staff is great, I have to say that Dawn is truly amazing. She is so knowledgeable about anything that I've had questions about, and she takes her time with me to make sure that I understand all aspects of my coverage. I can't say enough good things about this office. Thank you, Steve and staff, for all that you continue to do!"